Usability

Online Copywriting Tip: How to be Clear and Concise

Web users are an impatient lot. Having run countless user tests, I can verify that users seldom read text the…

13 years ago

LavaLife Flirts With Virtual Dating

Great minds think alike. (Or is it, "Fools seldom differ"?)Just as I was slamming online dating sites for not providing…

13 years ago

Copywriting Tips: Frequently-Confused Words (Continued)

 Since my last post on Copywriting Tips, I've taken notes while reading emails and blogs. Here are some of the…

13 years ago

The Joy of Revenge

In a recent post,* I warned that the persuasion tactic of Social Proof also applies in reverse. My warning applies…

13 years ago

Why you should ALWAYS test your checkout

Every once in a while I come across a case that reminds me of how important it is to test…

13 years ago

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