Usability

Copywriting Tip: How to Handle Your Pronouns

I recently overheard a conversation between a mother and her young boy. The boy said, "My teacher is always picking…

13 years ago

Is it Okay to Flip-Off People We DON'T Want as Customers? (User Experience on eHarmony.com)

A friend read my recent post on online dating, in which I was critical of eHarmony.com. She had a story…

13 years ago

ConceptFeedback.com: New Expert Reviews Make a Great Service Even Better

Earlier this year, I posted a review of ConceptFeedback.com. I noted that it was a great place to get free…

14 years ago

Verify: Low Cost Usability Testing Done Right

I just love it finding new user experience testing tools. And I especially like ones that are simple, fast, affordable,…

14 years ago

Online Dating: Why the User Experience Sucks… And Where the Future Lies

The term "online dating" is misleading. On existing dating sites (LavaLife, Plenty of Fish, Match.com, etc) you don't date online…

14 years ago

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