Businesses and individuals who use social tools, such as Twitter, Facebook, Blogs and YouTube, to reach their audiences are on…
We have big plans for our blog. Big plans. One of them is moving away from Blog.cfc and to Wordpress.…
While writing a post on the roles of personalization in email marketing I came across an interesting series of studiesover…
If we could harvest the sheer energy pulsating through the central district of Vancouver we could power North America for…
People love a jackass. They love to talk about jackasses. And even more, they love to show other people how…
It’s a bit late for a New Year’s-themed post and a bit early for a spring cleaning-themed post, but it’s…
For years, I believed my mission as a usability professional was to act as a user advocate. In fact, "User…
I was putting the finishing touches on our VKI Newsletter today when I noticed that we still had 10 ExactTarget…
The Olympics start this Friday, to a nice warm Vancouver February. With a week light on rain and heavy on…
If you're serious about bringing usability practices into your organization, there's something you need to know before you even get…
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